New e-mail address reminder
Question:
<SNIP I just got an email informing me that my phone number does not "meet the test specs" for ADSL. Damn I was so looking fordard to that.
<SNIP Keep trying…not all of the CO’s are upgraded to handle it yet. If you’re within a certain distance (over the wire) of a CO once it’s got the necessary equipment, your in. If not, the wait is longer while they boost the signal out away from the CO. I tried once a month for about six months before they accepted my number. I was the second in my city to get service, which may explain the frequency of problems I enjoy (but not the lousy support!). Also, check with your cable company. They may already have service in your area. -Ed G
Response:
- Hide quoted text — Show quoted text – At least the postpeople remember your name and try to rout it right. I seem to go through this every year or so. I think I’m on my 9-10th provider by now. Actually bellsouth is probably the longest I have ever had. I just signed up for DSL. One of the weird things is I get to keep both my phone number _and_ my email "handle". You will love ADSL… 8^( I just got an email informing me that my phone number does not "meet the test specs" for ADSL. Damn I was so looking fordard to that. provided you’re willing to accept that it’s still going through growing pains that take the server down from time to time–for as long as a day, which means you’ll still have to use dial-up when it happens. No big deal, but annoying….’cuz once you’ve gotten used to the speed of DSL, you can’t believe how slow a 56k modem suddenly seems. 
I can imagine. I was in the computer speed business for a while (AutoCAD dealer) and there is no going back, that’s for sure. — DAVe Who sent you the email? There are third parties out there that supply what tne telcos won’t… Well, I do know that in the instance of BellSouth.Net (BTW we aren’t a telco, we are an ISP and we get DSL circuits from DSG <another BellSouth entity just like every other DSL supplier. The reason Mr. Smalley did not meet tech specs is because of the distance from the CO. Running DSL is great, but it is only great over a very specific distance, and while doublers work well, I don’t see how cost effective two doublers on a $50.00 a month ckt would be. If he can find another vendor, more power to him. If he can’t though, there is his reason. — Harry Krause Cows ride the space shuttle – the herd shot round the world.
Yeah, well, *my* Bell telco told me more than a half dozen times that I was "more than 14,000 feet" from the CO that served my telephone numbers, and they did that for nearly a year. COVAD told me I was approximately 6500 feet away from the CO that served my telephone numbers and told me where the CO was located. COVAD was right. *AFTER* I started up the procedures with COVAD and it started its procedures with the telco, I got an EMAIL from the telco telling me that ADSL was going to be possible from them VERY SOON NOW at my location. And it doesn’t rain in Indianapolis in the summertime… I went with COVAD and its ISP reseller. It offered a higher level of service at about the same price, too. SDSL instead of ADSL. — Harry Krause She’s nuttier than a squirrel’s breakfast!
Response:
If your wiring coming into the house is too old, it’s the "wrong" kind…and requires some very expensive upgrading to use ADSL. First question they asked me was, "how old is your house?" Peggie
– Hide quoted text — Show quoted text – At least the postpeople remember your name and try to rout it right. I seem to go through this every year or so. I think I’m on my 9-10th provider by now. Actually bellsouth is probably the longest I have ever had. I just signed up for DSL. One of the weird things is I get to keep both my phone number _and_ my email "handle". You will love ADSL… 8^( I just got an email informing me that my phone number does not "meet the test specs" for ADSL. Damn I was so looking fordard to that. provided you’re willing to accept that it’s still going through growing pains that take the server down from time to time–for as long as a day, which means you’ll still have to use dial-up when it happens. No big deal, but annoying….’cuz once you’ve gotten used to the speed of DSL, you can’t believe how slow a 56k modem suddenly seems. I can imagine. I was in the computer speed business for a while (AutoCAD dealer) and there is no going back, that’s for sure. — DAVe Who sent you the email? There are third parties out there that supply what tne telcos won’t… — Harry Krause Cows ride the space shuttle – the herd shot round the world.
Response:
- Hide quoted text — Show quoted text – At least the postpeople remember your name and try to rout it right. I seem to go through this every year or so. I think I’m on my 9-10th provider by now. Actually bellsouth is probably the longest I have ever had. I just signed up for DSL. One of the weird things is I get to keep both my phone number _and_ my email "handle". You will love ADSL… 8^( I just got an email informing me that my phone number does not "meet the test specs" for ADSL. Damn I was so looking fordard to that. provided you’re willing to accept that it’s still going through growing pains that take the server down from time to time–for as long as a day, which means you’ll still have to use dial-up when it happens. No big deal, but annoying….’cuz once you’ve gotten used to the speed of DSL, you can’t believe how slow a 56k modem suddenly seems. I can imagine. I was in the computer speed business for a while (AutoCAD dealer) and there is no going back, that’s for sure. — DAVe Who sent you the email? There are third parties out there that supply what tne telcos won’t…
Well, I do know that in the instance of BellSouth.Net (BTW we aren’t a telco, we are an ISP and we get DSL circuits from DSG <another BellSouth entity just like every other DSL supplier. The reason Mr. Smalley did not meet tech specs is because of the distance from the CO. Running DSL is great, but it is only great over a very specific distance, and while doublers work well, I don’t see how cost effective two doublers on a $50.00 a month ckt would be. If he can find another vendor, more power to him. If he can’t though, there is his reason. – Hide quoted text — Show quoted text – — Harry Krause Cows ride the space shuttle – the herd shot round the world.
Response:
Peggie, I have one question. Just how did you manage to get att to cancel your account? I have an account with them at home and I’m beginning to think that I’ll have to cancel my credit card to get them to go away. — Joseph M Tyson Bellport, Long Island
Response:
Joseph, I had a similar problem with ATT. I finally sent their customer service dept an email stating that I would no longer accept any charges from ATT and then sent a copy of the email along with my next statement. I only had to disallow the charge one time. It is so time consuming to follow up on a disallowed charge they figured it was worth it to just cancel my account. Jim – Hide quoted text — Show quoted text – Peggie, I have one question. Just how did you manage to get att to cancel your account? I have an account with them at home and I’m beginning to think that I’ll have to cancel my credit card to get them to go away. — Joseph M Tyson Bellport, Long Island
Response:
Peggie, I have one question. Just how did you manage to get att to cancel your account? I have an account with them at home and I’m beginning to think that I’ll have to cancel my credit card to get them to go away.
Call your credit card company and tell them to stop all payments. Simple. — DAVe
Response:
Joseph, I had a similar problem with ATT. I finally sent their customer service dept an email stating that I would no longer accept any charges from ATT and then sent a copy of the email along with my next statement. I only had to disallow the charge one time. It is so time consuming to follow up on a disallowed charge they figured it was worth it to just cancel my account. Jim
I think it depends on the person you get on the other end of the line. I recently changed from one AT&T billing plan on my cell phone to another and, at the same time, I changed credit cards for the monthly bill. The first change was implemented in 24 hours and the second took effect with the next bill. Maybe the folks that handle changes at AT&T’s ISP aren’t as swift, or perhaps their systems are pooched. BTW, Belle of the South has one of the highest rated ISP’s…though I’m not sure what was involved in the ratings. I don’t ask much from an ISP…just signal, basically, and a decent ass’t of newsgroups and EMAIL that works. — Harry Krause Insomnia is nothing to lose sleep over.
Response:
I just know what a pain in the rear it can be to switch ISP’s knowing that you have given out 400 business cards with a now invalid email address.
Which is exactly what I did at the Annapolis shows! Ah well…hopefully they’ll find me… Actually, I didn’t intend to cancel the att.worldnet account as of yesterday…I wanted to make it the end of this billing cycle. But I could never get loose from the automated menu to talk to a real live person to tell ‘em that…I kept going to the next menu choice trying to find one that offered that opportunity till I got to one that said "your account has been cancelled." There is such a thing as too much technology! Peggie Peggie – Hide quoted text — Show quoted text – Jeff C Sorry, but email address disguised due to unscrupulous spammers. Please respond in Usenet.
Response:
At least the postpeople remember your name and try to rout it right. I seem to go through this every year or so. I think I’m on my 9-10th provider by now. Actually bellsouth is probably the longest I have ever had. I just signed up for DSL. One of the weird things is I get to keep both my phone number _and_ my email "handle".
You will love ADSL…provided you’re willing to accept that it’s still going through growing pains that take the server down from time to time–for as long as a day, which means you’ll still have to use dial-up when it happens. No big deal, but annoying….’cuz once you’ve gotten used to the speed of DSL, you can’t believe how slow a 56k modem suddenly seems. I "piggybacked" it onto my fax line, with the idea that I’d be able to get rid of the dedicated modem line in the office. But as long as I still have to use dial-up about once a week (according to a couple of friends, their servers go down even more often), I don’t think that’s gonna happen. Peggie Peggie
Response:
Peggie, I have one question. Just how did you manage to get att to cancel your account? I have an account with them at home and I’m beginning to think that I’ll have to cancel my credit card to get them to go away.
D’d if I know…but I tried to get on it an hour later–just to see if it actually had been cancelled–and my password was denied. Not declared "invalid, try again," but "access denied!" Peggie – Hide quoted text — Show quoted text – — Joseph M Tyson Bellport, Long Island
Response:
Sheesh…changing ISPs can be worse than trying to get your snail mail after you move! At least the postpeople remember your name and try to rout it right. I seem to go through this every year or so. I think I’m on my 9-10th provider by now. Actually bellsouth is probably the longest I have ever had. I just signed up for DSL. One of the weird things is I get to keep both my phone number _and_ my email "handle".
You are a perfect candidate for mail forwarding. Imagine changine ISP’s nine or ten times and having the same email address throughout the ordeal…ISP’s probably don’t like email address portability. Jeff C Sorry, but email address disguised due to unscrupulous spammers. Please respond in Usenet.
Response:
Sheesh…changing ISPs can be worse than trying to get your snail mail after you move! At least the postpeople remember your name and try to rout it right.
You don’t ask the postpeople to keep forwarding mail to your new address after they stop getting paid, though. Hey, I just noticed that this is crossposted to rec.boats.building, and they are kind of sensitive to drawn-out threads encroaching from other groups. Followups set.
Response:
- Hide quoted text — Show quoted text – At least the postpeople remember your name and try to rout it right. I seem to go through this every year or so. I think I’m on my 9-10th provider by now. Actually bellsouth is probably the longest I have ever had. I just signed up for DSL. One of the weird things is I get to keep both my phone number _and_ my email "handle". You will love ADSL… 8^( I just got an email informing me that my phone number does not "meet the test specs" for ADSL. Damn I was so looking fordard to that. provided you’re willing to accept that it’s still going through growing pains that take the server down from time to time–for as long as a day, which means you’ll still have to use dial-up when it happens. No big deal, but annoying….’cuz once you’ve gotten used to the speed of DSL, you can’t believe how slow a 56k modem suddenly seems. I can imagine. I was in the computer speed business for a while (AutoCAD dealer) and there is no going back, that’s for sure. — DAVe Who sent you the email? There are third parties out there that supply what tne telcos won’t…
Bellsouth Customer Support. What I liked was the idea of using this phone line (cost, don’t need new business cards) — DAVe They’ll take the mast off my boat from my "cold dead hands"! – Kari Rissanen 8^)
Response:
When you call for ADSL support, <snip horor story Yes, I’m looking for an alternative vendor….
Gulp! I guess it’s for the better that they now don’t want to sign me up. — DAVe (my phone line’s not _good_ enough! Harumph! 8^)
Response:
- Hide quoted text — Show quoted text – At least the postpeople remember your name and try to rout it right. I seem to go through this every year or so. I think I’m on my 9-10th provider by now. Actually bellsouth is probably the longest I have ever had. I just signed up for DSL. One of the weird things is I get to keep both my phone number _and_ my email "handle". You will love ADSL… 8^( I just got an email informing me that my phone number does not "meet the test specs" for ADSL. Damn I was so looking fordard to that. provided you’re willing to accept that it’s still going through growing pains that take the server down from time to time–for as long as a day, which means you’ll still have to use dial-up when it happens. No big deal, but annoying….’cuz once you’ve gotten used to the speed of DSL, you can’t believe how slow a 56k modem suddenly seems. I can imagine. I was in the computer speed business for a while (AutoCAD dealer) and there is no going back, that’s for sure. — DAVe
Who sent you the email? There are third parties out there that supply what tne telcos won’t… — Harry Krause Cows ride the space shuttle – the herd shot round the world.
Response:
At least the postpeople remember your name and try to rout it right. I seem to go through this every year or so. I think I’m on my 9-10th provider by now. Actually bellsouth is probably the longest I have ever had. I just signed up for DSL. One of the weird things is I get to keep both my phone number _and_ my email "handle". You will love ADSL…
8^( I just got an email informing me that my phone number does not "meet the test specs" for ADSL. Damn I was so looking fordard to that. provided you’re willing to accept that it’s still going through growing pains that take the server down from time to time–for as long as a day, which means you’ll still have to use dial-up when it happens. No big deal, but annoying….’cuz once you’ve gotten used to the speed of DSL, you can’t believe how slow a 56k modem suddenly seems.
I can imagine. I was in the computer speed business for a while (AutoCAD dealer) and there is no going back, that’s for sure. — DAVe
Response:
<SNIP I just signed up for DSL. One of the weird things is I get to keep both my phone number _and_ my email "handle". You will love ADSL…provided you’re willing to accept that it’s still going through growing pains that take the server down from time to time–for as long as a day, which means you’ll still have to use dial-up when it happens. No big deal, but annoying….’cuz once you’ve gotten used to the speed of DSL, you can’t believe how slow a 56k modem suddenly seems.
Amen to all of that. When it works it’s great. The exta speed makes it hurt that much more when it goes away, which with BellSouth has proven to be quite often! I "piggybacked" it onto my fax line, with the idea that I’d be able to get rid of the dedicated modem line in the office. But as long as I still have to use dial-up about once a week (according to a couple of friends, their servers go down even more often), I don’t think that’s gonna happen.
That would be me! More so than the loss of service, I get extremely frustrated with their inability to support the service. In the most recent incident, when the service went down again a few days ago, I sent note to let them know I wasn’t happy and asked for someone to contact me to discuss. No reply whatsoever. Not very professional. Now that you’re signed up, some things to keep in mind and be prepared for: When you call for ADSL support, make sure you call the ADSL support number. If you call the normal BellSouth.net number, can be transferred to ADSL support, but will stand a good chance of being disconnected in the process. Once you get into the correct queue and the obligitory excessive hold time passes (usually 10-15 minutes, but sometimes more) you will eventually get to a human support rep employed by a third party support company. This individual will be friendly and interested in helping, but dispite their best efforts will only be able to confirm (but not always) their is a problem. The source of the problem will be a system upgrade taking place (during the day?) due to the overwhelming response and success of the ADSL program. (isn’t it exciting?). Unfortunately, there will be no estimated time for service restoration available. When the system is down, occasionally cycle (turn off then back on) your modem. When the system comes back up, the modem often has to be reset. Since there is no way to know when the system is back up, it’s best to reset occasionally and check it. I lost an additional day once waiting for the service to come back only to call support and be told it had been back up all along. Yes, I’m looking for an alternative vendor…. Good luck, -Ed G
Response:
– Hide quoted text — Show quoted text – Peggie, you should sign up for one of the free email forwarding services. Thanks for the suggestion, but it’s too late. Although I wanted to cancel my account at the end of this billing cycle, I ended up cancelling it today because because I could never get out of the automated "spin cycle" to tell any one I just didn’t want to continue after this month. And during the process I received at least 5 warnings that I would never see any e-mail which landed in my (now defunct) mailbox at att.worldnet. That’s ok…in my biz, theconcept that doodoo sometimes occurs is no longer a surprise. ))) Peggie
It’s not too late to sign up now. That way, when you give your clients your new address, it will be the last address you will have to give them. It won’t (if I was unclear) forward mail from a "dead" address, such as the one you cancelled, though. But if you sign up for a free portable email address, the next time you cancel your ISP, it won’t matter. Suppose you sign up with Bellsouth, and your new email address is directed (just as you configured it to do) to your tired of Bellsouth and switch to someone else, say prodigy, you just reconfigure your forwarding service to send mail to your new address, But, the slick thing is, the address you give out to friends and week, and keep the same emial address. I’m not connected with any of these companies, even though it sounds like it. I just know what a pain in the rear it can be to switch ISP’s knowing that you have given out 400 business cards with a now invalid email address. It will never happen to me again!!!! Jeff C Sorry, but email address disguised due to unscrupulous spammers. Please respond in Usenet.
Response:
Sheesh…changing ISPs can be worse than trying to get your snail mail after you move!
At least the postpeople remember your name and try to rout it right. I seem to go through this every year or so. I think I’m on my 9-10th provider by now. Actually bellsouth is probably the longest I have ever had. I just signed up for DSL. One of the weird things is I get to keep both my phone number _and_ my email "handle". — DAVe
Response:
Peggie, you should sign up for one of the free email forwarding services.
Thanks for the suggestion, but it’s too late. Although I wanted to cancel my account at the end of this billing cycle, I ended up cancelling it today because because I could never get out of the automated "spin cycle" to tell any one I just didn’t want to continue after this month. And during the process I received at least 5 warnings that I would never see any e-mail which landed in my (now defunct) mailbox at att.worldnet. That’s ok…in my biz, theconcept that doodoo sometimes occurs is no longer a surprise. ))) Peggie It allows for complete portability of your ISP. I use – Hide quoted text — Show quoted text – iname.com (which may or may not offer it for free anymore). You basically set up a mirror with their site. If you were to send me an When I change ISP’s, which will be soon since Mindspring is admittedly oversold in the Raleigh market, yet has not stopped advertising and signing new people up, I just go into iname.com’s website and change the target address to my new email address. You can have one last email address that you can take with you wherever you go! PS…some of the free services are web based, some are mail based. If you want to be able to read your email on anyone’s computer through a web browser, choose web based. If you want your mail delivered through an email program, like Outlook, you want mail based. Jeff C Sorry, but email address disguised due to unscrupulous spammers. Please respond in Usenet.
Response:
– Hide quoted text — Show quoted text – Today I cancelled my att.worldnet account. I’ve done my best to find all the websites my sanitation booklet is on, and change it there too…but it’s just been published in Good Old Boat, and people have saved it from other sources for future use…and unfortunately att.worldnet does not offer e-mail forwarding…so any mail sent to me at that account will only disappear into cyberspace. So if you ever think you’ll need to find me, please replace it in your own others who might be trying in vain to e-mail me what the new one is. Sheesh…changing ISPs can be worse than trying to get your snail mail after you move! Peggie
Peggie, you should sign up for one of the free email forwarding services. It allows for complete portability of your ISP. I use iname.com (which may or may not offer it for free anymore). You basically set up a mirror with their site. If you were to send me an When I change ISP’s, which will be soon since Mindspring is admittedly oversold in the Raleigh market, yet has not stopped advertising and signing new people up, I just go into iname.com’s website and change the target address to my new email address. You can have one last email address that you can take with you wherever you go! PS…some of the free services are web based, some are mail based. If you want to be able to read your email on anyone’s computer through a web browser, choose web based. If you want your mail delivered through an email program, like Outlook, you want mail based. Jeff C Sorry, but email address disguised due to unscrupulous spammers. Please respond in Usenet.
Response:
Today I cancelled my att.worldnet account. I’ve done my best to find all the websites my sanitation booklet is on, and change it there too…but it’s just been published in Good Old Boat, and people have saved it from other sources for future use…and unfortunately att.worldnet does not offer e-mail forwarding…so any mail sent to me at that account will only disappear into cyberspace. So if you ever think you’ll need to find me, please replace it in your own others who might be trying in vain to e-mail me what the new one is. Sheesh…changing ISPs can be worse than trying to get your snail mail after you move! Peggie
